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Jobs at The Guarantee Company of North America

Subrogation Claim Specialist

Location: Toronto, Ontario, Canada

Department: Claims

Type: Full Time

Min. Experience: Mid Level

Job Summary:  

This position is primarily responsible for duties associated with collecting money owed to the company by various third parties.  Reviews, analyzes and determines subrogation potential on all assigned files.  Must understand coverage, policy interpretation and exposure recognition and liability determination at all levels of the claim to plan the further course of action.  Provides excellent customer service in handling subrogation claims.  Other essential job responsibilities include:

- Negotiates liability, settlements and payment arrangements.  Develops resolution plans by determining      filing solutions (arbitration and suit) to recover payments where subrogation potential has been                  identified on basic subrogation claims.
- Interacts with field staff and investigative agencies/vendors to obtain documentation to assist in the            recovery effort.  Places liability parties or their carriers on notice by correspondence and phone contact.  - Documents files to include: conversations with all parties related to claim, correspondences, current file    updates, subrogation analysis, file resolution recommendations and applicable negligence   laws. Monitors claim throughout the subrogation process for final resolution.

- Assists internal and external customers with the resolution of minor questions.



Post-secondary education, College and/or University Degree
3+ years of subrogation and/or claims experience.
Proficiency with MS Office Suite of products
Strong litigation management skills as will need to oversee litigation files
Ability to manage relationships with both internal and external customers
Ability to work independently and within collaborative team
Highly developed analytical and judgment skills required
Excellent communication skills, both verbal and written
Superior negotiation and organizational skills and decision making ability
Work well under deadlines in a changing environment
This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference check.


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